Support

HOAP’s Floating Support Project offers support to single people and families, helping them to cope with the day-to-day activities involved in running a tenancy and so helping to prevent homelessness. We welcome referrals from local agencies and will consider any clients who have demonstrated or requested a need for support with their tenancy.

Support can be instigated at the start of a tenancy when a client first takes on their new home or during a tenancy to help prevent homelessness or to prevent difficult home conditions becoming worse. The project works with matters connected to housing and tenancy and does not provide personal care.

The project aims to provide practical help and assistance to enable a client to set up and maintain their tenancy. Support is given to the client whilst they acquire the skills needed to live independently and successfully run a home.

Support is offered for up to 2 years, although throughout this time there are frequent opportunities to assess progress. If the client and support worker feel that support is no longer needed and the client is managing their tenancy confidently, support can be withdrawn.

How can HOAP help?

Basically, HOAP can offer assistance and support with anything that affects the security of a tenancy and the ability to keep and successfully run a home. Our aim is to prevent homelessness and the factors which affect an individual’s ability to maintain their home and tenancy can be very varied.

Issues can include:

• Problems with neighbours
• Understanding the terms of the tenancy agreement
• Security and safety, maintaining a safe living environment
• Managing money
• Claiming benefits
• Dealing with “officialdom”, correspondence and phone calls, basic skills
• Organising the structure of the day
• Mental and emotional support, confidence building and anything which can contribute to the establishing of confident independent living skills.
• We work closely with other agencies and can liaise with or refer onto specialist services in addition to our own input when necessary.
• If you would like to know more about how to access our service please go to the contact us section of the web site.